Although I’m a glazier, not a marketer, I knew we needed a change. We needed to find a decent marketing company to get our name out into the wider world, do something with our website SEO, and support us to do the right things.
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I knew a larger marketing agency would never give us the personal touch. We decided to start the journey with Sophie because she was not only friendly but really wanted to learn about our business. I knew we would never just be a number.
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Since we've been using Your Marketing Department, we've noticed massive changes. Our turnover has doubled in the past four years, and marketing has had a big impact on that.
I've always wanted us to do more commercial work, and now we are doing that. It has switched from 70% residential to around 70% commercial. Sophie and her team are very much part of the CN Glass family now.
